FREQUENTLY ASKED QUESTIONS
You can easily find it under the STORE LOCATOR section, where you can locate stores either through a search window or on the map.
The company is continually expanding its store network throughout Greece. The decision to create new stores is based on a number of factors, such as market analysis and the needs and suggestions of consumers. If you have a suggestion for a new store, please contact Andreas Korovesis, head of Property Expansion & Siting, at akorovesis@ab.gr.
It is AB's purchase card with which you earn 1 point for every €3 in purchases and 1 point for re-using an AB bag. When you collect 200 points, you receive a €6 voucher to use for your next purchases.
You can get AB Plus MasterCards – debit, credit or pre-paid – issued at any branch of Piraeus Bank. For more information regarding the required documents and the application process, please phone 18 2 18 or visit www.piraeusbank.gr.
By filling out the on-line application at http://www.abcareers.gr.
AB aims to consistently provide its customers with high-quality products at low prices. AB works with suppliers who meet these standards. Private-label products come from established suppliers with a slight to no difference as regards ingredients and without affecting quality or flavour in the least. Companies who market branded products invest a great deal in advertising and research to develop their products, and these costs are passed on to the final recipient/consumer. Since private-label products do not have inherent research and advertising costs, we can sell them at lower prices. In addition, AB products such as the "Care" or "365" lines are priced even lower because negotiations and purchasing take place at Group level.
Of course. Although our products are of a very high standard of quality, your feedback is very important to us. If you find fault with a product you purchased at any of our AB stores, you can return it to that store right away. The store will place it in a special Red Bag for return to the Quality Control Department, where the problem will be carefully examined and the results will be communicated immediately.
You can phone the AB Open Line at 18 202. You will be told where the product is available.
There are many reasons why a particular product may no longer be available at AB stores. 1) There is no demand for the specific products, so they are replaced by others who better meet customer needs; or 2) the suppliers themselves withdraw the products and replace them with new ones. Nevertheless, AB is known for its variety of products and we assure you that consumer trends are continually being monitored so the variety of products can be suitably adapted.
Yes, we do offer gift cards. Private customers can inquire at the AB store, while companies should contact Eri Kiousi at 210-6608557. AB gift cards are very useful gifts and are particularly popular with companies who wish to give them to their employees for the holidays.