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Our Commitment to Ethics

At Ahold Delhaize, our shared values support an ethical culture and are the foundation of our commitment to conduct our business by doing what’s right, every day. Our Code of Ethics supports this commitment by outlining four ethical principles that can be applied in our everyday work.

We respect each other
People are our most valuable assets. We are committed to provide a safe, secure and inclusive environment where all associates and customers are respected and appreciated.

We follow the law
We comply with applicable laws and regulations everywhere we do business and do not tolerate violations of the law.

We act ethically in all our relationships
We act ethically in all our relationships and avoid conflicts of interest.

We have the courage to speak up

We have the courage to speak up when misconduct or ethical violations are observed, or when there are questions regarding the interpretation or application of the Code of Ethics or other external laws and regulations and internal policies and standards.

Our Code does not anticipate every situation you may encounter nor does it remove the need for using common sense or professional judgment. If you are unsure about the best course of action, ask yourself if the business decision is ethical, legal and respects the values of the Company.  If you answer is ‘No’, you should not take the action. If you are uncertain about the decision, contact an ethics resource via ethics@aholddelhaize.com

Raising a concern 24 hours a day, seven days a week:

You can raise a concern 24 hours a day 7 days a week by using our toll - free ethics helpline:

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